Vinted Shoppers Share Anger About Sizing Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for women's and children's garments without notifying all users about the change.
Social Media Backlash
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
Vinted explained the revised method more closely matches similar services.
It has advised users to review their products and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Changes
Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices after backlash from users.
